When dedicated fleet service is unwarranted, Cowan Systems, LLC offers the alternative of irregular route service to those shippers requiring premium service in exchange for equitable pricing.
The latest technological advances in communication and tracking are regularly incorporated into the company’s operations and administrative software. Value-added services include, but are not limited to: “24/7” central dispatch, manned by what we proudly regard as the most knowledgeable group of professionals in the region; satellite tracking and two-way communications with all trucks, promoting dispatch efficiencies, especially when rerouting becomes necessary, or when information regarding “hot” loads needs to be communicated to drivers.
Technology which allows for the transfer of information directly to the shipper via the Internet, with respect to virtually any facet of a load, including shipment status, proof of delivery or billing/administrative questions is or will soon be available. Customized reporting on demand is an integral part of the service.
The company adheres to strict driver hiring standards, which along with operating only late-model equipment, contributes to a superior safety record and a driver turnover rate among the lowest in the industry today. The company’s commitments are backed by an executive team with combined truckload experience of over 150 years.